All Categories
Featured
Table of Contents
Export your top 20 ranking keywords from the Efficiency tab, search each in an anonymous Maps session, record the main category of the top three outcomes, and compare to your own. A mismatch on high-volume inquiries is the highest-leverage single edit in regional SEO. Set this audit with our for benchmarks.
They do lift click-through in the regional panel, inhabit area that would otherwise emerge a rival, and feed freshness signals into the 2026 AI summary generator. The product and offer brochures, by contrast, have actually become materially more essential this year now that Google Maps pulls products into its AI responses.
A single image, a short body (up to 1,500 characters however 150 to 300 performs best), and an optional CTA button. Posts expire after seven days but stay archived on the profile. Release at least one each week. The CTA drop-down consists of Book, Order online, Purchase, Find Out More, Sign up, and Call now Schedule and Order online convert best when the landing page is purpose-built.
Great for grand openings, seasonal trunk programs, and time-limited workshops. The occasion schema feeds into Google Maps occasion discovery and is one of the few locations where structured calendar data surfaces natively inside the profile. Offer posts support a coupon code, an optional expiry date, and a specific terms-of-use field.
Turn deals monthly; a profile perpetually marketing the same 15% off signals staleness to users and to the summary generator. The Products tab holds specific SKUs with image, name, cost, description, and optional CTA. In 2026, Google Maps AI summaries pull directly from product entries when a user asks "does anybody nearby sell X", making this the single most underused surface area in GBP.
Every product entry is a small landing page inside the profile. Posts, products, and offers now feed into the Maps put summary in addition to reviews and your profile description. Keep at least one post active at all times, refresh the product brochure quarterly, and compose item descriptions with the uniqueness a summary generator can ground on active ingredients, products, service scope, warranties.
What has altered in 2026 is that review content now feeds two unique surfaces: the classic star-rating and snippet stack, and the AI-generated summary paragraph above it. The Q&A section has actually quietly become more vital for the same factor answers are a grounding source for AI responses. Messaging is a conversion channel that a lot of SMBs still end.
Respond to positive evaluations briefly and specifically (mention what the reviewer mentioned the meal, the procedure, the outcome). React to unfavorable reviews determined and factually, offer an offline channel, and never ever argue. Never ever copy-paste the exact same line across five evaluations Google's replicate detection flags it and it looks low-cost to the next customer reading the profile.
[target1:anchor_exact1]Never provide rewards for evaluations; Google's policy enforcement on this is rigorous and automated. Any Google user can ask and answer questions on your profile.
If you do not answer within 24 hours regularly, Google auto-disables the Message button to safeguard user experience. Incorporate with the Organization Messages API if you operate a customer assistance platform (Intercom, Zendesk, HubSpot) otherwise path messages to a staffed channel your group actually enjoys.
Generic first-class evaluations like "Fantastic service" have actually always been low-value. In 2026 they are likewise lost summary tokens. Profiles with richer media get more views, more calls, and more direction requests.
The 2026 media panel surfaces a mix of owner-uploaded and customer-uploaded properties, and rewards profiles that gradually revitalize the owner side. The single broad image that anchors the profile header. 1,080 x 608 pixels minimum, 16:9 ratio. Pick something evocative and branded, not a generic stock shot. Google occasionally auto-rotates covers from client uploads if no owner cover is set a reason to set one clearly.
The logo is what appears next to AI-generated summaries and in the local pack listing on desktop test how yours renders at 64 pixels square. Shoot throughout the company' best-looking hour (sunset outside, lunch-rush interior) rather than empty on a Monday morning.
Latest Posts

Search Trends Every Business Should Follow

Winning Local Nearby Search Traffic

2026 Local Trends Every Business Needs to Know